Product updates

Respecting recipient preferences is a critical component of any notification strategy. Our improved Preferences API lets you give your users the ability to opt-in and set channel preferences on a per notification, category or subscription (list) basis. You can also let your customers order their channel preferences on a universal level.

For more details visit our Preferences API documentation.

We support API overrides for all sorts of use cases such as file attachments and hard-coded templates, but now there are four more things you can do on every send call:

• Email channel-level overrides - The email channel-level override allows you to set the subject, reply to, from, cc, and bcc email addresses, as well as the HTML and text via an override that will apply to all your email channels within a template (*currently only available for Mailgun and AWS SES)

• Email brand overrides - Brand overrides let you replace certain brand design elements via API at the time of send (logo, top bar color, brand colors). See our docs for details.

• Slack Unfurl Support - If you’re sending links in your Slack notifications, you now have the option to unfurl them for recipients! More details in our docs

• Email Tracking - You can now let Courier know if we should enable open tracking on an Email right from the API call on a per notification basis! Check out our docs for details

We made a lot of great updates this week on what you can do with Lists in Courier to make them more powerful and easier to use:

• Default List Preferences - set default preferences for all notifications sent to a List
• Add Multiple Recipients to a List - use a single API call to add multiple recipients to a List
• Add Recipient to Multiple Lists - use a single API call to add a recipient to multiple Lists
• Delete all Recipient Subscriptions - use a single API call to remove a recipient from all Lists

Check out our Lists Documentation for more details!

Want insight into the recipients you’ve created via the Courier API inside the Courier app? Our new Recipients list in the Data logs lets you search and sort your Recipients list, edit Recipient profile data in the UI, search their message history and view their List subscriptions.

The Recipient view is a sortable, filterable list of recipient profiles, while the individual Recipient detail view shows you:

• Profile details - including personal and provider information
• Preferences (coming soon)
• List Subscriptions
• Recent Messages

For more information, see our help doc, Using the Recipients list.

We’ve released a new Java SDK to help you start sending notifications with Courier, faster. Our Java SDK includes support for:

• Send API
• Messages API
• Profiles API
• Preferences API
• Events API
• Brands API
• Lists API

Check out Courier’s Java SDK on Github for more information.

If you have feedback or questions, drop by our community on Discord. We’d love to hear from you!

Need help getting started with an integration? Or curious what we’ve launched lately? With our in-app support center, you now have everything you need to build and send notifications in Courier, in one convenient spot.

In our new in-app support center, you’ll find quick links to:

• Book time with a product expert on our team.
• Check out our API reference and setup guides.
• Access our client libraries and SDKs.
• Visit our help center and see product updates.
• Join our developer community on Discord.

Check out our new support center here. You can access it anytime in the lefthand menu in the app.

We’ve just released 7 new integrations, built by popular request. 🥳 Explore our new integrations: Apple Push Notification (APN), Pushbullet, Beamer, Drift, MagicBell, Opsgenie, and Splunk On-Call.

To get started with a new integration in Courier, head to our integrations catalog or check out our developer docs below.

Mobile push

• Apple Push Notification (APN)
• Pushbullet

In-app (push)

• Beamer
• Drift
• MagicBell

Alerting (push)

• Opsgenie
• Splunk On-Call

🛠️ Is there an integration you’d like to see built? Let us know!

You now have the ability to set an email to render as plain text in the Courier Designer UI. Open Channel Settings > General and toggle the “Rendering” option from “Html” to “Plain Text”.

With the release of Environments, you can now create, preview, and troubleshoot your notifications in a test environment before going live.

Every tenant has two environments: Test and Production. Each environment has two API keys – Draft and Published – which you can map to your own development workflow. For example, you might use the Published key in the Test environment for testing and the Draft key in the Production environment for staging.

With Environments in Courier, you have the ability to:

• Support test and production API keys for all your integrations.
• Copy templates, brands, tags, and more from test to production.
• Use all of Courier’s features, including Lists, in both environments.

Learn more about Environments in our Help Center.

If you’re on our Business or Enterprise plans, you can now assign roles to teammates in your Tenant. Assigning roles will limit your teammates’ permissions and ability to make changes to your templates, brands, integrations, and settings.

To learn more about assigning roles and their associated permissions, see our Help Center.